- Standard Auto workshop setup can go live in as little as 3 business days
Stop losing repair orders after the first ring.
AI Booking answers calls, WhatsApp messages, and texts 24/7, books service appointments using your real shop rules, and helps capture work that would otherwise be lost to voicemail, hold times, and after-hours demand.
- Capture service bookings even during peak phone periods
- Handle booking, rescheduling, and common service questions automatically
- Route customers to the right branch under one number when needed
- Reduce no-shows with confirmations and reminders
- Keep schedules synchronized to reduce double booking risk
- Configure services, bays, technicians, durations, and booking rules
No complex setup. No long-term contract. Use your current number and start fast.
Hear a real Auto workshop booking call
- Standard single-location setup in as little as 3 business days
- Works with your existing number
- Voice + WhatsApp + SMS
- 24/7 booking coverage
- Multilingual
- Optional integrations
If this sounds familiar, you’re not alone
Phones ring constantly, especially when your front desk is already busy. If customers hit voicemail or wait too long, many book somewhere else.
- Calls go to voicemail during peak periods
- Customers hang up while waiting
- Callbacks often happen too late
- Missed calls become missed repair orders
A day can look fully booked and still underperform when no-shows or late changes create unused capacity.
- Wasted bay time
- Technician downtime
- Last-minute gaps that are hard to refill
- Lower daily productivity than the schedule suggests
Your service desk is handling phones, walk-ins, scheduling, rescheduling, estimates, and same-day triage at the same time.
- Phones and walk-ins compete for attention
- Scheduling work interrupts customer service
- Routine questions consume productive time
- Even strong staff struggle during peak periods
Auto workshops in Canada and the US serve guests from diverse language backgrounds. Clear communication improves booking completion and customer confidence.
- English
- French
- Spanish
- Additional supported languages
Many callers are not ready to book yet. They want quick answers first, especially about their vehicle and required service.
- Diagnosis / issue type
- Service availability
- Estimated time to fix
- Pricing and availability
Now imagine a different reality
Meet the AI service advisor that works alongside your team
- Define service types, durations, and requirements.
- Assign jobs based on bays, technicians, and availability.
- Configure workshop capacity, equipment, and job types.
- Apply scheduling rules per branch and service category.
Built for peak service demand
Built around service types, bays, technicians, job duration, branch logic, and real workshop hours.
Without AI Booking
- Missed calls and unbooked demand
- Phone tag and delayed callbacks
- Advisors spend too much time scheduling
- Peak-season overload creates lost revenue
- After-hours demand goes uncaptured
With AI Booking
- Every inquiry gets an immediate response
More appointments are booked automatically
Multi-location routing works under one number
Confirmations and reminders are automated
Front-desk pressure is reduced.
What missed calls can cost a workshop
Even a small number of missed calls can affect monthly revenue
- Missed calls often mean missed estimates and missed repair orders
- After-hours demand and delayed callbacks can create avoidable revenue leakage
- The exact impact depends on call volume, close rate, average repair order value, and shop capacity
We can help you estimate your own missed-booking exposure during a live demo.
Real solution for real auto workshops
Customers care about convenience:
- Getting a fast answer
- Booking without waiting on hold
- Receiving a clear appointment confirmation
- Reaching staff quickly when the case is unusual
The key issue is not whether AI answers. It is whether the experience is fast, clear, and useful.
- Supports real service menus, durations, and booking buffers
- Works across one or multiple branches under one number
- Fits existing shop workflows without forcing a rip-and-replace approach
- Reduces hold time and booking friction for common service requests
More than an AI agent — a complete Autocare booking platform
AI Booking is not just a voice bot. It is a configurable workshop booking platform that helps manage appointments, services, locations, booking rules, and customer communication across voice and messaging from one system.
Admin dashboard included
Control hours, service menus, buffers, closures, location rules, and booking policies from one admin application.
Omnichannel
Phone + WhatsApp, one logic
Customers can book through calls or messaging using the same business rules, the same availability logic, and the same confirmation flow.
Configurable, not hard-coded
Day-to-day changes such as staffing updates, seasonal hours, and booking policies can be updated without a development cycle.
Multilingual by design
Support bilingual and multilingual customer communication while keeping one consistent booking workflow across the business.
Get your Free trial TODAY
How it works
What workshops usually notice first
Frequently asked questions
Yes—set rules to route “urgent / tow / not-drivable” calls to a live escalation path or capture details and prioritize the earliest slot.
Yes—each service in your menu can have its own duration, buffers, and eligibility rules.
Yes—customers choose a preferred branch (or the system routes by postal code/service availability) and books the correct calendar.
You can configure the assistant to position many appointments as diagnosis/inspection time, capture vehicle details up front, and accelerate the written estimate workflow where required.
The platform should be implemented with PIPEDA-aligned practices (consent, limiting collection, safeguards, retention, access).
Yes, when implemented with CASL-consistent consent + identification + unsubscribe (“STOP”) handling, and timely processing of opt-outs.
Most of our calls come in while we’re already working on cars, so we simply couldn’t answer everything. That meant lost jobs. Since using this, every call gets handled, and customers are booked in without interrupting the team. It’s made a big difference in how smoothly the shop runs.
Garage Owner Scarborough